Privacy Policy
At Codex Chocolate, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
We collect personal information that you provide to us when you:
- Make a purchase or place an order
- Sign up for our newsletter
- Contact us for customer support
- Participate in promotions, surveys, or giveaways
The types of personal information we may collect include:
- Name, email address, phone number, and shipping address
- Payment information (collected securely through third-party processors)
- Order history and preferences
- Any other information you voluntarily provide
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about your orders, offers, and updates
- Personalize your shopping experience
- Improve our website and services
- Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies help us to:
- Recognize repeat visitors
- Remember your preferences
- Analyze site traffic and usage
You can adjust your browser settings to decline cookies if you prefer. However, this may affect your ability to use certain features of our website.
Sharing Your Information
We respect your privacy and do not sell your personal information. We may share your data with:
- Third-party service providers (e.g., payment processors, shipping companies) to fulfill your orders
- Legal authorities if required by law
All third-party service providers are bound by confidentiality agreements and are only permitted to use your information to perform their services.
Data Security
We implement a variety of security measures to protect your personal information, including secure servers and encryption technology. However, no data transmission over the internet can be guaranteed as 100% secure, so we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Restrict or object to the processing of your data in certain circumstances
To exercise these rights, please contact us at info@codexchocolate.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@codexchocolate.com