Terms of service
Last Updated: May 27, 2026
Welcome to Codex Chocolate Company (“Codex,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services available through our online store.
By visiting our site or purchasing from us, you agree to be bound by these Terms.
1. Online Store Terms
By using this site, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.
Any breach of these Terms may result in termination of your access to our services.
2. Product Information
We strive to ensure that all product descriptions, nutritional information, ingredient lists, images, pricing, and availability are accurate. However, we do not guarantee that all information on the site is complete, current, or error-free.
Product images are for illustrative purposes only and may vary slightly from actual products or packaging.
3. Food & Allergen Disclaimer
Codex products are manufactured in facilities that may process common allergens including, but not limited to, peanuts, tree nuts, milk, soy, wheat, and sesame.
Customers with food allergies should review ingredient information carefully before consumption.
Statements regarding nutrition, wellness, or functional ingredients have not been evaluated by the Food and Drug Administration unless explicitly stated. Our products are not intended to diagnose, treat, cure, or prevent any disease.
4. Shipping & Temperature Sensitivity
Because chocolate products are temperature-sensitive, Codex is not responsible for melting or heat-related damage that may occur during transit or after delivery, particularly during warmer months.
Customers are responsible for ensuring packages can be received promptly upon delivery.
Shipping timelines are estimates only and are not guaranteed unless expressly stated.
5. Returns & Refunds
Due to the perishable nature of food products, we generally do not accept returns.
If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery at info@codexchocolate.com with your order number and photos of the issue. We will review claims on a case-by-case basis and may offer a replacement or refund at our discretion.
6. Pricing & Billing
All prices are listed in U.S. dollars.
We reserve the right to modify prices, discontinue products, or limit quantities at any time without notice.
You agree to provide current, complete, and accurate purchase and account information for all orders placed through the site.
7. Intellectual Property
All content on this website, including logos, branding, product names, images, graphics, copy, and designs, is the property of Codex Chocolate Company and may not be copied, reproduced, or used without prior written permission.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites.
9. Limitation of Liability
To the fullest extent permitted by law, Codex Chocolate Company shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our products or website.
Our total liability for any claim relating to products or services purchased through the site shall not exceed the amount paid for the applicable order.
10. Indemnification
You agree to indemnify and hold harmless Codex Chocolate Company and its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the site.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date.
13. Contact Information
Questions about these Terms should be sent to:
Codex Chocolate Company
info@codexchocolate.com